Good discussion when we were researching options. All staff friendly ( including John, the installer). Very important to us as customers.
Mr & Mrs Thomas
Fantastic installation, impeccably clean and very courteous and helpful, extremely tidy with an eye for detail. A huge difference to other trades employed, highly recommend!
Mr & Mrs Hughes
Thank you very much to all your staff. A fine job!
Mr Burlton
Very satisfied, nice guys, efficient, clean and tidy. Cleaned up when they finished.
Mrs Bruton, Undy, November 2019
I would recommend your company without hesitation to anyone requiring a heating system. You have been very responsive to need, efficient, caring and professional in all aspects of your work. Fantastic job - well done.
Mrs Barney, Alvington, September 2019
I was extremely pleased with the way this job was undertaken, great care was taken to protect furniture, fixtures, carpets and the house was left clean, tidy and safe each night. The whole job has been a great success and I am especially grateful to Simon for his helpfulness and kindness. I shall certainly be recommending your company as and when I can, and I am very much looking forward to being lovely and "toasty warm" this winter, thank you all.
Mrs Lowe, Lydney, July 2019
Very professional, hard working, very good bunch of men to have working in your house.
Mr & Mrs Smith, Undy June 2019
We are absolutely thrilled with the boiler and fire installation and bathroom refurbishment you carried out with us. The quotations were very detailed and comprehensive and sent to us promptly. Our boiler and fire installation was the first work completed by Simon and Ryan. They were professional and the house left in pristine condition. Our bathroom was next, completed by Pat and Sam; again, very professional and left in pristine condition at the end of every day. I would not hesitate to recommend you in the future to friends and family and look forward to returning in the near future to look at kitchens.
Mrs Parry, Newport, May 2019
I can only say that the workers were most careful, told me all about the system and they even cleaned up with their own vacuum! I would recommend this firm to anybody.
Mr & Mrs Johns, Abergavenny March 2019
Thanks very much for a great job. House was left clean and tidy, with both installs done exactly as we wanted.
Simon & Laura Frowen, Chepstow March 2019
Your fitters were marvellous. Where we had queries they were cleared up when we called in.
Mr & Mrs Osmond, Caldicot February 2019
I was very impressed, work was efficiently carried out. The team were helpful and informative. Well done and thanks.
Mr Barrett, Chepstow February 2019
I have already recommended you to several people who have been delighted.
Mrs Tuggey, Monmouth January 2019
Very happy with installation of stove and service of the boiler.
Mr & Mrs Pugh-Jones, Monmouth October 2018
I have to say that Simon and Ryan were excellent - I cannot praise them enough. Two nicer hard working guys you could not wish to meet.
Mr Dobson, Chepstow August 2018
Your team were very helpful and courteous. All work is very neat. Thanks.
Mr Sharratt, Chepstow July 2018
Very pleased - all works carried out well - very clean and tidy.
Mrs Williams, Llanbeder April 2018
Simon who fitted our new boiler was faultless, very tidy worker and very confident; kept me informed during the fitting of the new boiler.
Mr Hussey & Mrs Sheryn Forest of Dean April 2018
This is the second time we have used Salter Heating & Plumbing for a project in our home and once again have not been disappointed. From walking through their door and discussing our outline plan, making informed decisions based on expert advice, to having the work completed on time. The whole process was completely hassle free. All Salter staff were incredibly friendly and no issue was too small to deal with. We were hugely impressed with the level of care and attention taken by the engineers and plumbers, we knew a new bathroom would be a messy affair but the team took great care and were incredibly tidy and conscientious. The overall result is an outstanding dream bathroom that was installed with care, attention to detail and obvious pride by Salter staff. We will use Salter Heating & Plumbing again and cannot recommend them highly enough. Thank you Mark & Clare
Mark and Clare, Chepstow January 2018
Very professional service, exceptional. Would gladly recommend to others. Took great care and were diligent.
Mrs Ellis, Chepstow January 2018
Very satisfied - will be using you again.
Mr & Mrs Lewis, Caldicot January 2018
All staff were friendly, knowledgeable and supportive.
Mr & Mrs Van Rossum, Bristol November 2017
Absolutely thrilled with our new wood burner. Customer service was amazing. A very, very happy customer.
Mrs Davies, Lydney December 2017
Your engineer was very pleasant and helpful - thank you.
Mrs Jones, Monmouth December 2017
Simon was very clean and professional
Mr Mullins, Newport November 2017
Your gentlemen are a credit to your company, many thanks.
Mr & Mrs Sharples, Caldicot October 2017
Thanks to all the team. Always welcoming, courteous and helpful. The research to find what I wanted was thorough. Paul and Ryan worked in a professional manner; hey were always polite and cleaned up every day. I am really happy with the work completed.
Ms Michael, Chepstow September 2017
Fitter very supportive of Salter Heating, does a very conscientious job.
Mr & Mrs Sealey, Ross on Wye September 2017
Please pass on our thanks to Ross for an excellent job - our central heating is now working great. He put in a lot of effort to sort things out for us and it was much appreciated.
Dr Calway, Chepstow September 2017
Nigel provided a very good example of your excellent service. Thank you!
Mrs Wooster, Monmouth 2017
All work done well and professionally
Jo & Derek, Forest of Dean August 2017
Workmen punctual, pleasant and very patient (big, old house) with any problems and keen to do their job. A few crossed wires with the quote, but put right with no problems.
Mrs Davis, Penhow August 2017
Ross who completed our installation kept me informed of how it was going and checked everything was to our satisfaction as the job progressed.
Mr & Mrs Vaughan, Caldicot August 2017
Very good, very pleased.
Mr & Mrs Sperring, Chepstow July 2017
Very fast and efficient service. Good workmanship, would recommend.
West Dean Parish Council, June 2017
We would like to convey our thanks for Simon for the calm and expert way he carried out the installation, it really was excellent and we are very pleased with the unit.
Mr Kirby, Chepstow June 2017
Excellent service.
Mr Stephens, Monmouth April 2017
Thank you for our amazing log burner, we are so happy.
Mr & Mrs Bridge, Caldicot April 2017
Another excellent service.
Mr & Mrs Evans, Caerwent April 2017
Excellent, prompt and efficient service.
Silhouette Dance Club, Chepstow March 2017
Excellent job, no fuss and no mess. Thank you
Mrs Kaked, Chepstow March 2017
The engineers who installed our new fire were very professional and helpful, and also very clean, as it was a very wet day!
Mrs Bevan, Newport March 2017
Fantastic service and we are thrilled with our burner and the end result. Work was completed to a high standard and attention to detail. Having moved to a house with an open hearth which was redundant, we quickly looked to replace and can now sit back and enjoy a real fire. I'm off to light it now!
Mrs Elliott, Chepstow March 2017
Many thanks to Classic Fires and Bathrooms for the work recently completed to our en suite and bathroom. The engineer was brilliant. helpful and always made sure everything was left clean and tidy at the end of each day. Very pleased with the colours and quality of the tiles and flooring and very much looking forward to a lovely shower in the new power shower. Thanks again and I would most certainly be most happy to recommend to others.
Mr Walsh, Monmouth February 2017
Good, careful work, with attention to safety. All mess cleared up. Fitters friendly and efficient.
Mrs PH, Chepstow January 2017
Just great service from start to finish.
Mr & Mrs Lane, Staunton January 2017
We had our stove refitted last year and Classic Fires did an amazing job. We recently had an aftercare visit and Ross and Liam were brilliant! They even gave the fireplace a good clean for me! Very friendly and helpful!
Mrs Davies, Newport January 2017
Simon did a very good job with the installation and information.
Mrs Roby, Monmouthshire December 2016
Excellent service! Mr Morgan who installed our stove, was very professional and we are happy to recommend your company in the future.
Mr & Mrs Hereford, Chepstow December 2016
Installation exceptional, product just what we wanted.
Mr Williams, Chepstow November 2016
Engineers/office staff first class, Allyson in particular.
Mr Cockbill, Penhow November 2016
Outstanding service and we are very pleased with the result.
Mr & Mrs Evans, Caerwent November 2016
Professional, customer-centric service.
Mr Hatcher, Chepstow November 2016
Thank you, everything completed satisfactorily.
Mr Lynch, Chepstow August 2016
Thank you for the excellent service received by Andy with the planning of the bathroom and kitchen, and to Paul for the installation of both and for leaving the house in a habitable condition each day.
Ms Rider, Chepstow July 2016
We were very happy with the quality of work and professionalism of Pat and Alek who installed our new shower and radiators. We are very pleased with the result and are enjoying our new shower room. Very good customer service, understanding and accommodating of our needs, requests and questions.
Mr & Mrs Cave, Chepstow July 2016
Excellent installation, engineer polite, tidy and efficient. Have used Salters for all our plumbing, gas and boiler services, very happy.
Michael, Caldicot July 2016
Even when not being used during these summer months, it is still a terrific enhancement to our home. Looking forward to next winter, when we light it again. Still cannot get over how easy it is to live with.
Mr Hill, Monmouth July 2016
The work completed yesterday was to a very high standard and your team were meticulous in ensuring our lounge was protected from dirt and debris during the repair.
Mr Martin, Almondsbury June 2016
We would like to thank Derek and his staff for the excellent work in replacing our fireplace and installing a new multi fuel stove, it was carried out in a very professional manner by Derek's friendly and courteous staff and we wouldn't hesitate in using their services again and can fully recommend them.
Mrs Weir, Chepstow June 2016
I am delighted with the quality of the work that Simon and the team achieved – particularly with the fire place. I was especially pleased to see the effort that Simon put into getting the fireplace rebuilt ready for the woodburner. It’s the sort of detail that gets hidden away and there would be a temptation to cut corners… Instead the team seemed to take genuine pride in their work which was gratifying and reassuring to see.
Mr Bell, Chepstow June 2016
An excellent installation with minimum disruption and disturbance. Thank you to all your team.
Mr Ridyard, Monmouth June 2016
Brilliant! Only needed a radiator moved and the operative was very helpful. He gave me advice about my other radiators and answered a query regarding my boiler. They left the home clean and tidy! Can't wait to have my stove installed next!
Mrs Davies, Newport May 2016
A very good team, good at their job, and very much a pleasure to recommend
Mrs Ball, Chepstow April 2016
Pat and Simon were very clean and tidy, especially clearing up after themselves
Mrs Barnes, Monmouthshire April 2016
Gold star for Paul who worked extremely hard. Polite, excellent advertisement for the company.
Mr Beckley, Chepstow September 2015
Very satisfied with the work that has been carried out; very, very nice grate.
Mr & Mrs Attiwell, Newport September 2015
Very pleased with result – engineer very helpful and hardworking.
Mr & Mrs Feakes, Chepstow June 2015
Really pleased with the service. The installers were very professional and did an excellent job
Mr & Mrs Hathway, Thornbury May 2015
Case Studies
Case study 2
Case study 1